Shipping policy

Shipping Policy

We offer free tracked & insured shipping on every order within the United States.

Processing time

Orders are processed and shipped within 24–48 hours (business days).

Delivery time

Standard delivery takes 3–7 business days within the United States. You will receive a tracking number by email as soon as your order ships.

Order tracking

Track your order anytime using the tracking link in your shipping confirmation email. If you have any questions, contact us at support@vionns.com.

Lost or delayed packages

All shipments are insured. If your package is lost in transit or significantly delayed, contact us and we'll send a replacement or issue a full refund.